“Throughout the years, Manu and the team have consistently excelled in delivering a pivotal data component for the UK Nectar Card scheme. This partnership has enabled us to harness the services they execute with such outstanding precision.” – Simon Rozee, Operations Director, Celerity Information Services (Agency – Nectar Card)
Uplyft's management team takes immense pride in their involvement with one of the UK's largest customer loyalty schemes. Over the span of eight years, our team has played a pivotal role in revolutionising Nectar Card, which reaches over 80% of UK households. The sheer scale of data-processing and our hands-on approach has made this project a flagship achievement.
Nectar Card, an integral part of the UK consumer landscape, has garnered immense popularity. With a presence in over 80% of UK households, it is one of the most extensive customer loyalty programs in the country. Loyalty cards have become a way of life, with millions of applications processed annually.
Nectar Card faced the monumental task of managing and processing an unprecedented volume of loyalty card applications. The challenge was not only to scale up their operations, but also to maintain the integrity of their customer data.
Uplyft's management team partnered with Nectar Card and an agency to tackle this colossal challenge head-on. Our team meticulously processed every single Nectar Card application, ensuring accuracy and completeness. We also set up an operation in our UK offices with a dedicated team of 150 operators offshore who handled the processing of applications. This hands-on approach alongside a commitment to excellence was integral to Nectar Card's success.
Our partnership with Nectar Card exemplifies our commitment to excellence and our ability to deliver exceptional results. We take pride in being a part of the success story of one of the UK's most renowned customer loyalty schemes.